The bank....again!

The bank again....no pictures
This all started by my needing to move money from one Chinese account to another.  Should be simple!  It wasn't .  I can get money from any ATM but I can only transfer or deposit money at any ATM, just random ones.  I only found this by trying.  I drew money out, put my other card in, but no 'deposit' button.  So I put the money back in and looked for the transfer button.  There was none.  Tried this at another machine, same result.  So back to my own bank.  Went for the transfer button.  My ID is not verified so I can't transfer.  So I took the money out, and put the card in.  No deposit function.  Went to another machine in the bank and that would let me transfer money BUT although the card number was correct, the recipient name was *LES*.  I don't think that's me, and neither did the bank staff.  So.  Stuck.
Long story short...After five hours in various branches of this bank, guess what?  They still have my name wrong and I can't transfer money to other banks, even Chinese ones!  My identity has not been verified!  They have seen every document I have, but that is not enough or something.  Maybe they need DNA, but a photo first just to check that it's me giving the sample!  This part of China is driving me mad.  I suspect it's meant to prevent fraud, but now there mist be fifty separate copies of each of my documents in existence...that just can't be more secure.

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